Returns and Refunds Policy
At Prime Lifestyle Hub, we strive to ensure your complete satisfaction with every purchase.
If you are not entirely satisfied with your order, our returns and refund policy is designed to
be simple and hassle-free.
Eligibility for Returns and Refunds
∙You may request a return and refund within 3 days of receiving your product.
∙To be eligible for a full refund, the product must be unused, unopened, and still in its
original packaging.
How to Return a Product?
1.Contact Us: Please email our customer service team at
contact@primelifestylehub.com within 3 days of receiving your order. Provide your
order number and reason for the return.
2.Return Authorization: Our customer service team will provide you with a return
authorization and instructions on how to send the product back to us.
3.Shipping the Return: Please ensure the product is securely packed and include the
return authorization in the package. You will be responsible for the cost of return
shipping.
Refund Process
∙Once we receive and inspect your returned product, we will notify you via email.
∙If the return is approved, a full refund will be processed to your original method of
payment within 5-7 business days.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at
contact@primelifestylehub.com with your order number and photos of the damaged item. We
will work with you to resolve the issue, which may include a replacement, refund, or other
compensation.
Additional Information
∙Products returned without prior authorization will not be accepted.
∙We reserve the right to refuse a return or refund if the product does not meet the above
criteria.
∙Please note that refunds may take some time to reflect in your account due to varying
processing times between payment providers.
Customer Support
For any other issues or concerns regarding your product, or if you wish to discuss a potential
compensation, please contact our customer support team at support@primelifestylehub.com.
We are here to assist you and ensure your shopping experience with Prime Lifestyle Hub is
exceptional.